Ryan Yaldor, Chief Technology Officer for KUDUCOM, recently contributed an article titled, “Redefining Communication: Embracing Omnichannel Experience in the Hybrid Work Era” to Tampa Bay Business & Wealth.

In the article, Yaldor discusses the importance of Omnichannel communication for businesses in a growing hybrid work environment, the advantages of cloud contact centers, and the technology behind providing a better customer-centric experience for businesses.

To read the full article, click here.